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Product or service reviewed: Repair
Product or service reviewed: Carrier Furnace and Air, Infinity Series 24ANB148A
Product or service reviewed: Replaced furnance fan
On behalf of my wife Shauna and I, we would like to thank you for your great service. For the past month, we have been having a problem with a leak in our air conditioning system. Your specialists came out and filled the system and put leak detection die in it. Later, he returned and found the leak.
Today, two other installers replaced the heat exchanger. I monitered their work and I want to report that they were very professional and courteous. Also, the service trucks were neat and clean. Further, my wife indicated that your receptionist was also pleasant and responsive.
Having quality people says a lot about the management of your company. Again, thanks and we have no problem recommending Shawnee to anyone.
Dear Lou & Staff,
Thank you so much for getting my humidifier ordered and installed in such a timely manner. It was very kind of you to overnight the parts and not charge us for it - we truly would be happy to pay for that expense. We do want you to know we appreciate the great job that you, Josh, Matt, Dale Tyler, Tim and everyone at Shawnee have done for us. We feel confident in referring family and friends to you! May 2012 be a blessed year for all of you!
With much thanks,
Kevin & Dalida.
Dear Shawnee Team,
Greg and I just wanted to express our appreciation for the great job that was done a week ago installing a new air conditioner & furnace in our home. Everyone involved was kind, professional & helpful and went that extra mile for us. It was a very hectic time in our lives (Dad had been in the hospital and there was so much going on that week) and everyone was very sensitive to that. We love the new air conditioner & furnace and the price for all that was done was very reasonable. I only wish you had a rating system on your website - we would rate you 5 stars! We will certainly recommend you to anyone else we know that needs your type of services.
Greg & Dianne.
Thank you for the great installation on our two new air units. We know this was a difficult old house and we appreciate the great job. Your guys were hard working and diligent in getting the project complete. They always left the house in a clean and orderly fashion. We are extremely discerning, after being in the industry for a long time. Shawnee Heating and Air did an exemplar job. Hats off to your guys!
Mark & Lynn.